However, the majority of work is through private commissions and interior designers and they really enjoy this side of what they do and endeavour to provide a sensitive and supportive service to newbies to the world of bespoke.
‘We’ve been doing this a long time,’ says Hartwell, ‘but we are still acutely aware that it is quite daunting, we get that it’s a big deal.’
So the first step is always a face to face conversation for Splinter Works, who ideally prefer to meet at the prospective client’s house for an hour or so to get a real feel for what they like and what they don’t and what they want and what they don’t.
‘Then we mull it over for a week or two,’ continues Hartwell, ‘ and provide sketches for designs, if and when the client likes it we provide a ball park figure – this part of the service is all free. Once we get the go ahead we start the formal design process.’